Privacy Policy
Introduction
MDI Home Inspections is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or submitting information through our booking form, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
We collect information that you voluntarily provide through our website, including our booking form hosted via Wix Studio. This may include:
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Name
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Email address
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Phone number
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Property address
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Details about the property or requested services
Payment Information
We accept payment via:
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Cash
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Check
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Zelle
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Venmo
We do not collect or store sensitive financial account details (such as full bank or card numbers) through our website. Payments made through third-party platforms (such as Zelle or Venmo) are processed according to those platforms’ privacy and security policies.
Non-Personal Information
We may automatically collect limited technical data, such as:
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IP address
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Browser type
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Device information
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Pages visited and time spent on the site
How We Use Your Information
We use your information to:
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Schedule and confirm appointments
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Provide inspection and related services
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Communicate regarding services, reports, and follow-ups
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Respond to inquiries
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Maintain internal business records
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Improve our website functionality and user experience
We do not sell or rent your personal information to third parties.
Wix Studio Forms and Data Handling
Our website uses forms provided by Wix Studio to collect booking and contact information.
Information submitted through these forms is:
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Stored within the Wix platform
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Accessible only to authorized personnel for business purposes
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Handled in accordance with Wix’s security and data protection practices
We encourage you to review Wix’s privacy policy for additional details on how your data may be stored and processed through their platform.
Sharing of Information
We may share your information only when necessary, including:
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With service providers that help us operate our business (such as scheduling or communication tools)
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When required by law, legal process, or governmental request
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To protect our legal rights or prevent fraud
We do not share your information for marketing purposes with unrelated third parties.
Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
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Improve website performance
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Understand user behavior
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Enhance your browsing experience
You can adjust your browser settings to refuse cookies if you prefer.
Third Party Services
Payments made through Zelle or Venmo are processed by those third-party platforms. We are not responsible for their privacy practices.
We recommend reviewing their policies before using those services.
Data Retention
We retain personal information only as long as necessary to:
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Provide services
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Maintain business and legal records
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Resolve disputes and enforce agreements
Your Rights and Choices
You may request to:
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Access the personal information we have about you
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Correct or update your information
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Request deletion of your data where applicable
To make a request, please contact us using the information below.
Children's Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information
from children.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.